HR professionals are often faced with challenging questions about cloud-based technology. For example, how can HR professionals ensure that a cloud-based system provides security and can be trusted to protect data? How should service levels and formal service agreements be analyzed to guarantee that they are sufficient to handle organizational needs? How will incorporating cloud-based technology with other applications impact areas such as payroll and benefits. This presentation will explore these questions about cloud-based technology, preparing HR professionals to respond to challenging questions about security, service, and integration. Participants will also learn how cloud-based technology provides an efficient means to make data driven decisions based on the measurement of goals and human capital costs.