Amazon Web Services recently announced a new Managed Services product for its public cloud that aims to ease migration of legacy enterprise applications to that cloud.
AWS Managed Services is a series of infrastructure operations management tools meant to provide ongoing management, support, monitoring and security of an AWS cloud environment. It’s delivered jointly by AWS employees and certified AWS partners and is meant to serve AWS’s largest clients who are planning to migrate workloads to Amazon’s public cloud.
Gartner Vice President and Distinguished Analyst Lydia Leong says most workloads can be broken down into two categories: Traditional and cloud-native; Gartner calls these mode 1 and mode 2 applications. AWS Managed Services, Leong says, is about creating a platform for migrating traditional, mode 1 enterprise applications to the public cloud.
“For Amazon, this is how they see classic enterprise workloads running with a greater degree of automation,” she says. “They’re building an automated platform for managed services.”
The product is comprised of a series of tools that will help primarily Fortune 100 customers create automated processes for migrating applications to the cloud and managing them once they’re there. It’s based off ITIL best practices for IT service management, AWS says.
Features include: Change management (creating an automated approval process for making changes to an AWS environment); incident management (to investigate and resolve errors); provision management (to quickly deploy pre-defined stacks of infrastructure or applications); patch management; access management; security (including anti-malware and intrusion prevention and detection) along with continuity management (backups) and reporting (monthly performance metrics and detailed logs of all activity within the AWS environment).