Smart Tech, Augmented Reality, New Age Platforms Will Define Competitive Advantage For Organisations: Gartner

In the latest Gartner Hype Cycle for Emerging Technologies 2016, released in July 2016, the research organisation has identified three key trends that enterprises must seriously look at adopting if they want to remain competitive. In this Hype Cycle for Emerging more than 2,000 technologies were considered and insights were gathered to focus on a set of technologies that will have the single greatest impact on an organization’s strategic planning.

In the coming months, the organisations will need to have a human-centric approach and technology is more adaptive. Technology will be more about immersive experience. Gartner predicts that now will be the time for smart machines that enable smart workplace or autonomous vehicles that will integral to smart cities. Talking about the Hype Cycle predictions, Mike J. Walker, research director at Gartner, said, “This Hype Cycle specifically focuses on the set of technologies that is showing promise in delivering a high degree of competitive advantage over the next five to 10 years. Transparently immersive experiences, the perceptual smart machine age, and the platform revolution are the three overarching technology trends that profoundly create new experiences with unrivalled intelligence and offer platforms that allow organizations to connect with new business ecosystems.”

According to Gartner, these are important emerging trends that organizations must track, as well as the specific technologies that they must monitor. The report shows that in transparently immersive experiences will introduce transparency between people, businesses and things. This relationship will become much more entwined as the evolution of technology becomes more adaptive, contextual and fluid within the workplace, at home, and interacting with businesses and other people. The Hype Cycle shows that technologies like 4D Printing, Brain-Computer Interface, Human Augmentation, Volumetric Displays, Affective Computing, Connected Home, Nanotube Electronics, Augmented Reality, Virtual Reality and Gesture Control Devices are going to be important.

In the coming years the enterprises will need to shift from technical infrastructure to ecosystem-enabling platforms as business models become more transparent and human-centric. This shift will lay the foundation for entirely new business models that are forming the bridge between humans and technology. Next generation of technologies like IoT Platform, Neuromorphic Hardware, Quantum Computing, Blockchain are revolutionizing the concepts of how platforms are defined and used.

“Within these dynamic ecosystems, organizations must proactively understand and redefine their strategy to create platform-based business models. These trends illustrate that the more organizations are able to make technology an integral part of their employees’, partners’ and customers’ experience, the more they will be able to connect their ecosystems to platforms in new and dynamic ways,” said Walker. Organisations need to understand and exploit platform-enabling technologies like Software-Defined Security and Software-Defined Anything (SDx) to create greater value for their business.

Finally, the age of smart machines is upon us. According to the Gartner Hype Cycle, smart machine technologies are going to be the most disruptive class of technologies over the next 10 years. “As smart machine technologies continue to evolve, they will become part of the human experience and the digital business ecosystem,” added Walker. We are already seeing smart technologies impact many aspects of our lives. It is not very far when our cities will be run on Smart Robots, Commercial UAVs (Drones), and Autonomous Vehicles.

They will bring a paradigm shift due to radical computational power, near-endless amounts of data, and unprecedented advances in deep neural networks. According to Gartner, enterprises should consider technologies like Smart Dust, Machine Learning, Virtual Personal Assistants, Cognitive Expert Advisors, Smart Data Discovery, Smart Workspace, Conversational User Interfaces, Natural-Language Question Answering, Personal Analytics, Enterprise Taxonomy and Ontology Management, Data Broker PaaS (dbrPaaS), and Context Brokering. These smart machine technologies will allow organizations to harness data in order to adapt to new situations and solve problems that no one has encountered previously.

“To thrive in the digital economy, enterprise architects must continue to work with their CIOs and business leaders to proactively discover emerging technologies that will enable transformational business models for competitive advantage, maximize value through reduction of operating costs, and overcome legal and regulatory hurdles,” concluded Walker.

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