Articles

Shoppers Stop Tries Digital Transformation For Personalized Customer Experience

The traditionally offline retailers, especially those selling lifestyle and fashion products, are facing major competition from the online players. Over the last...

11.0K

How B2B Ecosystems & (Big) Data Can Transform Sales And Marketing Practices

Managing your relationships with customers, suppliers, and partners and constantly improving their experience is a proven way to build a sustainable and...

3.0K

Intel Is Focusing On Boosting The Adoption Of AI In India

After realigning all the Artificial Intelligence (AI) related product developments, initiatives and operations into a single unit last month, Intel is now...

2.7K

Dell Reports Fiscal Year 2017 Fourth Quarter And Full Year Financial Results

Dell Technologies (NYSE: ) announces its fiscal 2017 fourth quarter and full year results, which reflect the growth and impact of the...

1.9K

5G Networks Will Bring More Immersive Experiences In The Coming Years

In the recently held Mobile World Congress 2017, the transition from 4G to 5G wireless networks was a hot topic of discussion...

2.5K

IBM Teaming Up With Dalian Wanda To Provide Cloud Services In China

IBM Corp. is teaming up with Chinese conglomerate Dalian Wanda Group Co. Ltd. to take another crack the Middle Kingdom’s cloud computing...

1.8K

Research Reveals India Ranks The Second Highest, Behind China, In IoT-Enabled Customer Maturity

Customer experience and call centre technology omnichannel Genesys has released The 2016 IoT-Enabled Customer Experience (CX) Report. Interestingly, the research reveals India ranks...